Frequently Asked Questions

This page serves as a hub for information resources found throughout the Phipps site. Read on to learn where to find answers to specific questions.

How do I get to Phipps?

Visit our Directions and Parking page for directions, GPS instructions and more.

Where can I park at Phipps? 

Visit our Directions and Parking page for information on free parking, metered parking, accessible parking and nearby lots and garages.

Where can I purchase tickets to Phipps?

Visit our Timed Tickets page to book your admission to Phipps.

How much does it cost to come to Phipps?

Current rates are available on our Hours and Admission page.

Are timed tickets required?

Timed tickets are required during our Holiday Magic! Winter Flower Show and Light Garden and strongly recommended at other times of the year. Consult the Timed Tickets page for details.

Is a discount available for EBT card users?

Yes! Visit our Museums for All page for details.

Is a discount available for Pitt, CMU and/or Carlow University students?

Yes! Visit our Timed Tickets page for details.

Are other discounts available?

Not at this time.

What about other universities and colleges?

All students are eligible for the student rate as listed on our Hours and Admission page.

What can I expect to experience on my visit?

Check out our Exhibits and Events page to see what's on display now.

Can I bring my pet to Phipps?

We do not allow pets into the Conservatory unless the pet is a service animal.

How do I book a group tour?

Visit our Guided and Group Tours page for more information.

I have a question about becoming a member or using my membership.

Our Membership page is full of resources and information to help you use your membership to its fullest extent.

Does purchasing a membership or ticket give me reciprocal benefits to any other museums, gardens, etc.?

Not at this time.

Anything else I should know?

For tips on getting the most out of your visit, see our Guidelines and Accessibility page. If you have a question about our policies, visit our Policies page.