Appendix: Community

 

C01.1 — Provide WELL feature guide
Materials and communications are provided to allow occupants to familiarize themselves with and benefit from features that are achieved by the project, including:

1. A guide (prominently displayed and/or made widely available to all occupants) describing the WELL features pursued by the project.
2. Information that explains the impact of the built environment and other environmental factors on occupant health, well-being and comfort.
3. Annual communications (e.g., emails, modules, trainings) to occupants about available health education, resources and policies available to them through WELL features pursued by the project.

 

C01.2 — Promote Health and Wellness Education
All occupants are offered a digital and/or physical library of health and wellness educational materials that meets the following requirements:

1. Covers ten unique evidence-based health topics.
2. Topics are tailored to the health concerns of building occupants (based on available regional, local and building-level demographic and health-related data) and should focus on primary prevention. Topics can include any aspect of health and wellness covered in WELL in addition to any other health topic relevant to the occupant population.
3. If physical, library is open during regular business hours.

 

C02.1 — Facilitate Stakeholder Charrette
Projects engage stakeholders upon point of registration in project planning and conduct the following activities:

1. Identify project stakeholder groups, including (as applicable) the owner, manager, facilities management team, architects, engineers, occupants, residents and human resources and workplace wellness staff.
2. Perform a values assessment and alignment exercise with the team to inform any project goals or strategies to meet stakeholder expectations.
3. Engage new stakeholders who join the process after the initial meeting, such as contractors, sub-contractors, vendors, building management staff, current or anticipated users of the space or new hires to the project's leadership team (as applicable).
4. Set future meetings to stay focused on the project goals, develop a plan of response to stakeholder feedback and maintain a record of response.

 

C02.2 — Integrate Beauty and Design
Projects incorporate the following elements into one or more regularly occupied or common spaces:

1. Celebration of culture (e.g., culture of occupants, workplace, surrounding community).
2. Celebration of place (e.g., local architecture, materials, flora, artists).
3. Integration of art.
4. Human delight.

 

C02.3 — Promote Health-Oriented Mission
A written document detailing the project's health-oriented mission is produced in consultation with all stakeholders, meeting the following requirements:

1. Outlines objectives for health promotion.
2. Connects supporting and improving occupant health to the organizational objectives or mission statement.
3. Accounts for building site selection and/or conditions, including site factors that impact occupant health and wellness.
4. Incorporates the ten WELL concepts: Air, Water, Nourishment, Light, Movement, Thermal Comfort, Sound, Materials, Mind and Community.
5. Integrates operations and maintenance plans for facility managers and personnel managing policy requirements related to health and well-being.
6. Document is included in the WELL Feature Guide established in Part 1: Provide WELL Feature Guide in Feature C01: Health and Wellness Awareness.

 

C02.4 — Facilitate Stakeholder Orientation
All stakeholders, including at minimum (as applicable) the owner, manager, facilities management team, architects, engineers, occupants, residents and human resources and workplace wellness staff:

1. Tour the building as a group and make tours available to all interested occupants.
2. Discuss how building operations, maintenance, programs and policy will support adherence to WELL.
3. Communicate with stakeholders (including building occupants) the planned or existing operations, maintenance and policies that support adherence to WELL.

 

C03.1 — Select Project Survey
Choose between the following:

1. Third-party survey:

The following requirement is met for projects with ten or more eligible employees:

1. A survey is selected from a survey provider approved by IWBI and listed on IWBI's website.

1. Custom survey:

For projects with ten or more eligible employees, a survey is selected that covers at least the following topics:

1. General building and occupancy information including job type or time spent in the building.
2. Indoor environmental quality of air, water, light, sound and thermal comfort (thermal comfort questions cover conditions from at least twice a year, once during the cooling season and once during the heating season).
3. Ergonomics, layout and aesthetics.
4. Maintenance and cleanliness.
5. Amenities: access to nature, views and nourishment options.
6. Workplace wellness initiatives or offerings.
7. Healthy behavior and amenities to support changes in behavior, physical activity and healthy eating.
8. Productivity and engagement through measures of hours worked, motivation or absenteeism.
9. Self-rated health and well-being.
10. Standard sociodemographic information (age and gender at minimum).

 

C03.2 — Administer Survey and Report Results
The following requirements are met:

1. Surveys are administered annually at minimum.
2. All eligible employees are invited to participate in the survey. Regular reminders are sent to eligible employees to complete the survey.
3. Survey protects all participant-identifying data through appropriate protective measures such as anonymous reporting; any communication of results should be on an aggregated basis such that no participant can be identified.
4. Analysis of responses is conducted by qualified personnel or a qualified third party.
5. Aggregate results from the survey are reported annually and submitted through WELL Online.

 

C04.1 — Select Enhanced Survey
Survey content:
For projects with ten or more eligible employees, the following requirements are met:

1. Use one of the pre-approved surveys in Part 1: Select Project Survey in Feature C03: Occupant Survey.
2. Work with a pre-approved survey provider or another qualified third party to address at least one of the following topics through at least 3 additional questions.

Category	Topic
Healthy Behaviors	Mode of transportation to and from work and distance or time traveled.
	Hydration.
	Sleep satisfaction, quality and/or quantity.
	Physical activity.
	Alcohol consumption.
	Healthy eating.
	Ability to take restorative breaks.
	Smoking habits.
Enhanced Health and Well-being
	Sick building syndrome.
	Mental health.
	Social, cultural or economic well-being.
Musculoskeletal issues (e.g. back, neck pain).
Performance and resilience
	Assessment of individual work style, patterns, processes, space utilization and ability to focus or collaborate.
	Workplace performance.
	Engagement.
	Workload, stress, burnout and/or employee resilience.
Creative thinking.
Policies and Culture
	Safety and security, including for diverse population groups (e.g., cultural, ethnic, gender, ability, age).
	Workplace wellness programs and perceived effectiveness
	Leadership investment in employee health and perceived effectiveness.
Social equity programs and perceived effectiveness.
Other
	Comparison to previous space.
	Values related to, level of access to and experience of nature.
	Feedback on specific design interventions.
Additional sociodemographic information (e.g. education, ethnicity, income).

Survey administration:
The following requirements are met:

1. In addition to survey reporting requirements for Part 1: Select Enhanced Survey, aggregate results from the survey are reported annually through WELL Online and made available to employees upon request.
2. If a project chooses additional survey topics that are one and the same as the topics covered by the selected pre-approved survey, those topics are expanded upon to ensure the overall survey is enhanced beyond the requirements of Part 1: Select Project Survey in Feature C03: Occupant Survey.

 

C04.2 — Administer Pre-Occupancy Survey and Report Results
For all spaces with ten or more eligible employees, projects administer a pre-occupancy survey that meets the following requirements:

1. The survey is the same pre-approved survey used by the project for compliance with Part 1: Select Project Survey in Feature C03: Occupancy Survey or with Part 1: Select Enhanced Survey in Feature C04: Enhanced Occupant Survey.
2. All eligible employees are invited to participate in the survey.
3. Survey protects all participant-identifying data through appropriate measures such as anonymous reporting; any communication of results should be on an aggregated basis such that no participant can be identified.
4. Regular reminders are dispatched to all eligible employees to complete the survey.
5. Analysis of responses is conducted by a qualified third party.
6. Aggregate results from the survey are reported through WELL Online and made available to employees upon request at a minimum.
7. Results are compared against results of the post-occupancy survey, and the results of comparison are included in an annual report submitted through WELL Online and made available to employees upon request at a minimum.

 

C04.3 — Monitor Survey Responses
Choose between the following:
For all spaces with ten or more eligible employees, projects create a plan that addresses the following:

1. Target satisfaction thresholds for survey responses.
2. Strategies for improving unmet satisfaction thresholds.

For spaces with ten or more eligible employees, projects work with a qualified third party survey provider to pursue additional analysis of survey results from Part 1: Select Project Survey in Feature C03: Occupant Survey:

1. Targeted thematic secondary analysis (e.g., crosstabs, emergent themes, etc.).

 

C04.4 — Facilitate Interviews and Focus Groups
Annually conduct stakeholder interviews, focus groups and/or observation to discuss building features and wellness initiatives and their impacts on occupant health and well-being, in keeping with the following requirements:

1. Interviews, focus groups and/or observation are conducted by qualified personnel or a qualified third party.
2. Interviews, focus groups and/or observation protect participant identities around sensitive information.
3. Results from the interviews, focus groups and/or observation are compared to the data from the survey used from C03: Occupant Survey or C04: Enhanced Occupant Survey.
4. Analysis is conducted by qualified personnel or a qualified third party with aggregate results submitted annually through WELL Online and made available to participants upon request.

 

C05.1 — Promote Health Benefits
The following requirements are met:

1. Health benefits are available to all eligible employees and their dependents, at no cost or subsidized by at least 50%, that include coverage for the following:
   1. Medical, dental, vision care, mental health, substance use and sexual and reproductive health services.
   2. Preventive screening and biometric assessments.
   3. Access to medication/prescription.
   4. Disease management for existing conditions (e.g., diabetes).
   5. Essential immunizations based on region.
   6. Tobacco cessation programs.
2. Benefits consultation is available for all employees with a benefits counselor, human resources representative or other benefits support staff.

 

C05.2 — Offer On-Demand Health Services
Health services that meet the following requirements are provided for all eligible employees at no cost or subsidized by at least 50%, on-site, within 0.5 mi of the project or through a digital provider or platform:

1. Experienced and qualified healthcare providers (e.g., physician, nurse practitioner, physician assistant) are available to provide confidential medical treatment for episodic, recurrent, urgent or other illnesses before, during and/or after typical business hours.
2. A scheduling system allows for drop-ins and/or appointment booking. If services are only available during regular business hours, then eligible employees are allowed to use services during the workday.

 

C06.1 — Promote Culture of Health
Health promotion strategies:
Occupant health is promoted through at least two of the following:

1. Posters, signage or digital communication that reinforce the project’s culture of health and market health promotion programs to employees.
2. A program that highlights occupants who exemplify the building’s health culture.
3. Incentive programs to increase participation in health promotion initiatives and programs (e.g., health risk assessments). Incentives could include gift certificates, cash, paid time off, product or service discounts, reduced health insurance premiums, employee recognition or other prizes.
4. Competition programs combined with incentives to support engagement in health behaviors (e.g., walking, bringing healthy lunch to work).

Health promotion leaders:
At least two of the following requirements are met:

1. Health promotion committee or group meets at least quarterly, is actively involved in planning and implementing health promotion programs and seeks to cultivate a culture of health in the project.
2. Paid health promotion or workplace wellness coordinator plans and implements health promotion programs. Individual may work full- or part-time depending on project necessity. Coordinator’s entire job does not have to involve workplace wellness but it must be included in the job description/requirements and/or job performance expectations.
3. Organizational leadership is engaged in health promotion programs or initiatives (e.g., documented participation in fitness activities, support groups, health screenings, health risk assessments, immunization programs).

 

C06.2 — Offer Health Risk Assessments
Individualized health risk assessments (HRAs) are made available on-site to all employees, at no cost or subsidized by at least 50%. HRAs can come through written reports, letters or one-on-one counseling. All HRAs must cover at least the following:

1. Preventive screening and biometric assessments.
2. Education to inform employees on interpretation and understanding of results (e.g., what is a healthy blood pressure) and required next steps to improve health.
3. Support in accessing follow-up services, resources or programs (e.g., lifestyle management for diabetes, smoking cessation tools and support groups).

 

C07.1 — Promote Seasonal Flu Prevention
The following requirements are met:

1. Projects provide one of the following vaccine programs:
   1. Annual on-site seasonal influenza (flu) vaccine at no cost or subsidized by at least 50% to eligible employees and students (as applicable) starting at least one month prior to peak flu season in the project region.
   2. Health insurance coverage or voucher for flu vaccination at no cost or subsidized by at least 50%, including paid time during the workday to receive immunization for seasonal influenza.
2. Vaccine program is accompanied by a seasonal flu prevention campaign that covers the following:
   1. Alerts eligible employees and students (as applicable) regarding the availability of on-site flu vaccine clinic, coverage or vouchers and encourages or incentivizes individuals to receive the vaccine.
   2. Provides education for eligible employees and students (as applicable) on the health reasons to receive the vaccine, good hand hygiene and cough etiquette.
   3. Encourages eligible employees and students (as applicable) with flu-like symptoms to stay home through communications from leadership and managers, and provides teleworking options and/or designated sick leave time.

 

C07.2 — Implement Immunization Schedule
The following requirements are met:

1. One of the following immunization schedules is fulfilled by all eligible employees and students (as applicable):
   1. The U.S. Centers for Disease Control and Prevention Recommended Immunization Schedule per age group as appropriate.
   2. The World Health Organization's Recommendations for Routine Immunization.
2. If full immunization schedule has not been fulfilled, eligible employees and students or guardians are provided education on the specific immunization(s) of need and direction on where to go to receive the immunization(s).

 

C08.1 — Offer New Parent Leave
Parental leave is available for all eligible employees and meets the following requirements:

1. At least 40 weeks of parental leave are offered during any 12-month period to use during pregnancy, for the adoption or fostering of a child, or within the first three years of a child’s life.
2. At least some portion of the parental leave is paid per the table below. Paid parental leave is offered to all primary caregivers during any 12-month period during pregnancy, within the first three years of a child's life, or for the adoption or fostering of a child, as shown in the table below. Paid leave must be separate from other types of leave (e.g., sick leave, annual leave, vacation time), paid at employee’s full salary or wages, and cover benefits:

Weeks of Paid Leave	Points
18 – 29 weeks	2
30 – 52 weeks	3

 

C08.2 — Promote Workplace Support
Projects offer the following services to support employees returning from leave:

1. Programs covering at least one of the following:
   1. Part-time options (e.g., ramp-back programs).
   2. Work from home flexibility.
2. Coaching program or resources to help employees transition when returning from leave.
3. Training or resources for managers on how to work with employees to create a plan for leave and optimally support employees returning from leave.
4. Program or plan for supporting staffing while employee is on leave, such as temporary staffing services or training for current employees to cover job functions of employee on leave.

 

C09.1 — Offer Workplace Breastfeeding Support
In addition to designated wellness or lactation rooms, which must be separate from bathrooms, the following are available:

1. Paid break times for pumping, at least 15-20 minutes every 2-3 hours (or 2-3 pumping sessions per eight-hour workday), with adjustments as necessary to meet the needs of individuals.
2. One-time coverage or subsidy of at least 50% for purchase of portable breast pump and/or availability of hospital-grade electric pump for multiple users.
3. Access to sink, faucet, paper towel dispenser and soap (not required to be located in wellness or lactation room but may not be located in a bathroom).
4. Access to a refrigerator with dedicated and sufficient space for milk storage based on assessment of occupant storage need (not required to be located in wellness or lactation room).

 

C09.2 — Design Lactation Room
Projects provide at least one designated lactation room that meets the following requirements:

1. Is at least 7 ft x 7 ft.
2. Separate from the bathroom. Space may be combined with an indoor restorative space (e.g., a room designed for contemplation, relaxation and restoration). If the room is multi-purpose, it includes clear signage demonstrating its designation as a lactation room.
3. Includes at minimum the following:
   1. Work surface and comfortable chair.
   2. At least two electrical outlets.
   3. User-operated lock with occupancy indicator or user-operated lock with signage available to indicate occupancy.
   4. System in place for room booking (designed in consideration of occupant privacy, such as a number system instead of occupant name).
   5. Access to sink, faucet, paper towel dispenser and soap (not required to be located in lactation room but may not be located in a bathroom).
   6. Access to a refrigerator with dedicated and sufficient space for milk storage based on assessment of occupant storage need (not required to be located in lactation room). Refrigerator is only required for regular building occupants.
   7. Dedicated storage space for pumping supplies.
4. Provides a calming and comfortable environment, addressing at minimum the following:
   1. Sound minimization.
   2. Lighting.
   3. Thermal comfort.
   4. Interior design and decorative elements (e.g., art, wall color, furniture selection, communications board).
5. Present in a quantity that meets current and anticipated employee demand.

 

C09.3 — Promote Breastfeeding Education and Support
At least three of the following are offered to eligible employees at no cost or are subsidized by at least 50% to support and promote breastfeeding:

1. Breastfeeding education and behavioral counseling for primary caregiver(s).
2. Lactation support through at least one of the following:
   1. Postpartum lactation counseling to support breastfeeding initiation and continuation (no cap on sessions).
   2. Breastfeeding support groups or educational classes. Courses may be provided in-person or online; on-site or off-site; in group or individual settings; or through vendors, on-site staff, health insurance plans/programs, community groups or other practitioners.
   3. Banked breastmilk for occupants with specific medical conditions or situations (e.g., extreme prematurity, physical limitations, complications of the mother).
3. Back-to-work lactation counseling to support eligible employees transitioning from leave to work. Counseling may cover a range of topics as relevant to the employee, including setting up a milk expression schedule at home and work, identifying places at work to express milk, effective techniques for milk expression, storing and handling human milk, maintaining and building milk supply, talking with supervisors about needs and adjusting to the physical and emotional demands of returning to work.
4. Direct breastfeeding access through one of the following programs:
   1. On-site childcare with a policy supporting breaks for breastfeeding throughout the workday based on individual occupant needs.
   2. Allowing breastfeeding mothers to bring their child to work at least one day per week until at minimum six months of age.
5. Travel accommodations are made for breastfeeding women traveling for business, including the following:
   1. For all trips, breastfeeding employees are provided an insulated cooler at no cost or reimbursement to cover the cost of insulated cooler.
   2. For all overnight trips lasting longer than 24 hours, breastfeeding employees are booked in hotels (or other overnight accommodations) with in-room refrigerator access.
   3. For trips lasting longer than 48 hours, employer provides coverage for breast milk shipping service (i.e., expressed milk shipped home).
   4. Education and resources are provided with strategies for how to manage pumping and breastfeeding needs while on business travel.

 

C10.1 — Offer Childcare Support
Projects provide at least three of the following:

1. On-site childcare centers compliant with local childcare licensure, operated by either the employer or a separate organization, or subsidies of at least 50% for off-site child care.
2. Back-up childcare assistance.
3. Seasonal childcare programs or policies for occupants with school-age children.
4. Paid sick time, paid time off or personal days for the care of a child.
5. One or more of the following to support all eligible employees with children: part-time options, work from home flexibility or flexible schedules.

 

C10.2 — Offer Eldercare Support
Projects support employees who are caregivers of elderly family members through at minimum the following:

1. Referral program to support services (e.g., eldercare assessment, case management).
2. Resource list of local support services, including:
   1. Organizations or businesses that can help with information or products.
   2. Seminars and support groups for individuals caring for elderly family members.
3. Paid sick time, paid time off or personal days for the care of an elderly family member.
4. One or more of the following to support all eligible employees caring for an elderly family member: part-time options, work from home flexibility or flexible schedules.

 

C10.3 — Offer Family Leave
Employers provide the following for all eligible employees at minimum:

1. At least 12 weeks of paid leave during any 12-month period for the care of a spouse, domestic partner, child, dependent, parent, parent-in-law, grandparent, grandchild or sibling for the following events:
   1. Care of a family member with a serious health condition, including an illness, injury, impairment or physical or mental health condition that involves inpatient care in a hospital, hospice or residential healthcare facility or continuing treatment and/or continuing supervision by a healthcare provider.
   2. A family member has received notification to report for active military duty or is currently on active military duty, provided that the employee can demonstrate dependency on said family member for caregiver responsibilities.
2. The option to use paid sick time for the care of a spouse, domestic partner, child, dependent, parent, parent-in-law, grandparent, grandchild or sibling.

 

C10.4 — Offer Bereavement Support
Employers provide bereavement support for all eligible employees, including, at minimum, the following:

1. Protocol for notifying employers of the loss.
2. At least 20 days of bereavement leave offered as follows:
   1. At least five days of paid leave during any 12-month period for the loss of a child, spouse, parent or dependent.
   2. At least three days of paid leave during any 12-month period for the loss of a family member, colleague or friend.
   3. Additional unpaid weeks of leave during any 12-month period, granting employees a minimum total of 20 days of leave to use at any point in the bereavement process. The days of paid leave may be counted toward the 20 days.
3. Bereavement support resources, including:
   1. Specialized education materials on coping with grief, including resources for returning to work after a loss.
   2. Information on accessing local bereavement support services.
4. Coverage for bereavement counseling services at no cost or subsidized by at least 50%.

 

C11.1 — Promote Civic Engagement
Charitable activities:
At least two of the following requirements are met:

1. All eligible employees are given the option to take paid time off to participate in volunteer activities for at least 16 hours of paid time annually (separate from vacation, sick or other paid time off), with at least eight hours organized by the employer for a registered charity or non-profit.
2. Projects provide a list of volunteer opportunities in the project area and community, with at least one opportunity per month that would be suitable for employees.
3. Projects contribute annually to a registered charity of employee’s choice to match employee donations, up to a maximum amount defined by the employer.

Voting opportunity:
All employees receive the following:

1. Timely reminders to register to vote for local and national elections, including instructions on how to register.
2. Timely reminders to submit absentee ballots for local and national elections.
3. Timely reminders to vote in local and national elections, including instructions on how to determine voting station.
4. Leave to vote in national and local elections.

 

C12.1 — Promote Equity Program Participation
The organization participates in one of the following programs and results are made publicly available on-site and on the organization's website:

1. The JUST disclosure framework operated by the International Living Future Institute.
2. B Corporation certification operated by B Lab.
3. GoodWell certification operated by GoodWell.
4. Business Working Responsibly Mark operated by Business in the Community Ireland.
5. GRI Standards operated by the Global Reporting Initiative, including Universal Standards and at least one additional topic-specific Standard.
6. Dow Jones Sustainability Index (DJSI).

 

C13.1 — Ensure Essential Accessibility
The following requirement is met:

1. Projects meet local accessibility laws and/or codes without exclusions or exemptions.

 

C13.2 — Integrate Universal Design
Projects use universal design principles as guidance to accommodate a diverse range of occupant abilities. All projects must consult with a professional trained in universal design to ensure spaces are optimized to meet occupant needs. Projects address the following based on anticipated occupant need:

1. Physical access: accommodating entry and exit points to enable entrance to the space, flexible use of space and usability beyond the requirements of local laws or code
2. Developmental and intellectual health: strategies that use color, texture, images and other perceptible information to support individuals with varying cognitive abilities (e.g., learning disabilities).
3. Wayfinding: strategies to help individuals intuitively navigate through spaces (e.g., signage, maps, symbols, mobile and digital technologies, information systems).
4. Inclusion: developing and implementing operational programs and processes (e.g., braille, auditory cues) that are inclusive of individuals with disabilities.
5. Technology: offering technology (e.g., audio and visual equipment, web access) that incorporates the needs of individuals with disabilities, made available to all occupants at no cost.
6. Safety: removing barriers to safety to reduce anxiety, and to support easy access to all built features and spaces.

 

C14.1 — Provide Essential Accommodations
The following requirements are met:

1. Bathrooms meet local accessibility code without exclusions or exemptions.
2. The quantity and location of bathrooms are determined based on actual or anticipated occupant demand.
3. All bathrooms provide the following:
   1. Toilet paper.
   2. Trash receptacles in stalls (in women's and single-user bathrooms). If toilet paper cannot be flushed down toilets, trash receptacles must be in all bathroom stalls.
   3. Sanitary pads and/or tampons at no cost or subsidized by at least 50% (in women’s and single-user bathrooms).
4. All occupants have access to at least one bathroom per floor that provides the following:
   1. Syringe dropbox.
   2. Infant changing tables.

 

C14.2 — Provide Single-User Bathrooms
Single-user bathrooms meet the following requirements:

1. Includes sign or label with text and/or symbols to indicate that the room is a bathroom and that it is inclusive of all genders.
2. Provide the following:
   1. Toilet paper.
   2. Trash receptacle.
   3. Sanitary pads and/or tampons at no cost or subsidized by at least 50%.
3. Meet local accessibility code without exclusions or exemptions.
4. Meet occupant demand in quantity and location based on size of project (to ensure bathrooms are conveniently located for all occupants).

 

C14.3 — Provide Family Bathrooms
All family bathrooms meet the following requirements:

1. Meet local accessibility code without exclusions or exemptions.
2. Accommodate expected demand and number of individuals in need of accompaniment or assistance in the bathroom (e.g., children, persons with Alzheimer’s, individuals with other mental or physical disabilities).
3. Contain the following accomodations:
   1. Infant changing table and holding chair.
   2. Children's toilet facilities or accomodations for child use of adult size toilet.
   3. Children’s sinks or accommodations for child use of adult size sink (e.g., availability of stepstool).
   4. Motion sensor lights.
   5. Skid resistant floors.
   6. Safety grab bars.

 

C15.1 — Develop Emergency Preparedness Plan
The following requirements are met:

1. An emergency management plan is in place outlining response in the case of emergency situations within the building or surrounding community, including at least the following hazards:
   1. Natural (e.g., tornado, flood, wildfire, earthquake, heatwave).
   2. Fire.
   3. Health (e.g., acute medical emergency, infectious disease outbreak).
   4. Technological (e.g., power loss, chemical spill, explosion).
   5. Human caused (e.g., civil unrest, terrorism).
2. The following are incorporated into the emergency management plan:
   1. Roles and responsibilities of the emergency response team.
   2. Potential hazards and emergency situations.
   3. The needs of vulnerable occupants or groups (e.g., older adults, people with disabilities, pregnant women, children).
   4. Building response capabilities, including assessment of supplies, specialized personnel and physical structure.
   5. Plans for policy implementation and communication to building occupants, including occupant training on the emergency management plan and practice drills.

 

C15.2 — Promote Emergency Resources
Projects support occupant response to emergencies through at least five of the following strategies:

1. Database of building emergency equipment, supplies and procedures available to all occupants, including information cards indicating emergency procedures available to all guests upon entrance to the building.
2. Emergency notification system in the building with auditory and visual indicators of emergency (e.g., speaker system, flashing lights).
3. At least one first aid kit per floor meeting requirements of American National Standards Institute (ANSI)/International Safety Equipment Association (ISEA) Class A or Class B based on project need.
4. AEDs within reach of any given occupant within 3-4 minutes and adoption of routine maintenance and testing schedule. The locations of building AEDs are identified through posters, signs or other forms of communication other than on the AED itself.
5. Annual availability of a certified training course on cardiopulmonary resuscitation (CPR) and AED usage.
6. Emergency response team for medical emergencies, including at least one certified medical professional or first responder present within the building.
7. Rides subsidized by at least 50% to destination of need for emergency situations (e.g., urgent medical needs, personal or family emergency, public transit shutdown).
8. Educational resources to promote individual and family emergency preparedness that address at least the following topics:
   1. Creating evacuation or sheltering plans.
   2. Building emergency kits, supplies and go-bags.
   3. Planning communications with family or primary contacts in case of emergency.

 

C16.1 — Provide Community Space
Community space:
Designated space is made available to the public at no cost that meets the following requirements:

1. Is at least 2,000 ft2.
2. Open at all times, unless closed for security purposes (e.g., during nighttime hours) or for special events.
3. Entry points provide access from a minimum of one public use street.
4. Signage at entrance clearly indicates hours the space is open and the space’s designation for public use.
5. Provides quality seating areas and sufficient lighting and is easily navigable for individuals of all abilities.
6. Adheres to a regular maintenance and cleaning schedule.

Community engagement:
The following requirements are met:

1. Access to one or more designated spaces is provided, at no cost or subsidized by at least 50%, to local community groups, student clubs or non-profit organizations for meetings and events.
2. At least one community engagement program is provided, at no cost or subsidized by at least 50%, to the public on a quarterly basis.

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