Photography: Phipps Conservatory encourages photography and the use of video cameras for personal use only. Tripods are not permitted; however, some exceptions are made for Phipps members (see below). Commercial photography requires prior arrangement and includes, but is not limited to, wedding and engagement photography, family portraits, modeling shoots, media documentation, and images to be used for resale in any form. Please reserve a room for private/commercial photo sessions. Certain day/time restrictions may apply when renting a space. Please contact the Events Department at 412/622-6914, ext. 6401 to check availability. All other inquiries can be directed to the Marketing Department at 412/441-4442, ext. 3804. Members may use a tripod on Sunday mornings from 9:30 until 11 a.m. (Please note that Palm Sunday and Easter Sunday are excluded.) Reservations for member tripod use are required four days in advance by contacting the Ticketing Office.
Phipps may request and collect personal information such as name, address, phone number and e-mail address when a donor or member voluntarily provides it to us. This information comes to us in a variety of forms, including, but not limited to, pledge cards, membership applications, letters, and surveys, in writing, in person, by telephone or electronically.
Information collected is primarily used to communicate with donors and members about Phipps. In addition, Phipps maintains a record of each donor's giving history. This information is kept for IRS purposes and is also used by the Development and Accounting Departments to project giving and financial patterns.
Phipps collects credit card information only for the purpose of accepting donations and fulfilling membership requests. Please note that this information is not maintained in the donor's giving record.
Phipps honors the confidentiality of its donor and member records and does not make it a practice to sell or exchange mailing or e-mail addresses. Occasionally, Phipps will partner with other carefully selected non-profit cultural organizations in the local area and exchange portions of our respective member and donor lists for a one-time use, such as announcements of special events and programming.
Phipps will use its best efforts to comply with the wishes of donors and members who want their gifts to be recognized anonymously or those who wish not to receive our solicitations or be removed from our lists. Security
Donor information is maintained in a database that requires employees to authenticate into the system by using a password. Only personnel that are directly involved in handling donor information have access to the system. Phipps educates its personnel in the importance of protecting the privacy and security of the confidential personal information of our donors and members.
For more information or questions, feel free to contact Greg DuFour, Director of Development at (412) 441-4442, extension, 3701 or via e-mail at firstname.lastname@example.org.